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UK Coffee Leader Summit Report - Part One

Hugh and I were kindly invited by Jeffery Young of Allegra Strategies to attend the UK Coffee Leader Summit on the day previous to Caffe Culture. These events are always useful from a networking perspective (even though that’s generally an expression that puts the fear of god into me) but there was some great content [...]

May 23rd, 2009 | Tags: Allegra, Caffe Culture, Darcy Willson-Rymer, Pret a manger, Starbucks | Category: Coffee Business, Coffee Marketing, Coffee People, Johnnie Richardson, Manager Training, The CoffeeBoys, Uncategorized, coffee | Comments (3)

How Superman can help your managers (and maybe you) communicate better with employees…

One of the biggest issues within the coffee business and the hospitality industry in general is the fact that many of our managers are very young. People get promoted into manager positions at a very young age, often just because they happen to be good at their job.
I do a lot of young manager [...]

November 6th, 2007 | Category: Assertiveness, Johnnie Richardson, Manager Training, Superman | Comments (4)


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