Category Archives: Hotelympia

At the Coffee Leaders Summit on Expenses.

Completely agree with Johnny … Some great points. Have to say Freddie’s “Aaaayy Ohh” (last 50 secs of the clip is one of my outstanding memories of the 80’s … The control that he has is staggering with such a large crowd – pure genius. To be fair to Pret – They do do it.… Read More »

Give your customers a “reason why”…

On Sunday and Monday of this week Hugo and I were speaking at the Hotelympia show in London. Ultimately both talks went very well and we had good audiences at both but it was a graphic illustration of the need to have a strong “reason why” in terms of promotion. There had been very little… Read More »