If you want to thrive during the next few tough years you really HAVE to be doing what I discuss in this video… Don’t forget to catch us at Caffe Culture: We’re doing a two hour session each morning on how to set up or create a profitable coffee shop: http://www.caffeculture.com/Content/Workshops and each afternoon we’re… Read More »
In this video we discuss the key skill that you (and ALL your staff) must have in place EVERY day. It is impossible to emphasise how important this is for the continued success of your business. Don’t forget to catch us at Caffe Culture: We’re doing a two hour session each morning on how to… Read More »
In this video we want to discuss the most important thing you NEED to do to make sure your business doesn’t own you rather than the other way round! Don’t forget to catch us at Caffe Culture: We’re doing a two hour session each morning on how to set up or create a profitable coffee… Read More »
And don’t forget about our webinar on Tuesday! We’re going to be going through the seven main ways (for almost any business) that you can drive new customers through your doors. It’s a totally free one hour webinar and we hope to provide you with some real value as well as introduce an entirely new… Read More »
Where will you be in your business this time next year? What will you be doing during the year to affect that? And what is the relevance to Charles Dickens and A Christmas Carol to all this? Watch the video below and (hopefully!) it will all become clear…
Recently I’ve been working with a lot of very successful operators… Recently I’ve been talking to a lot of operators who are really struggling… Today I realised that, WITHOUT EXCEPTION, these two groups thought entirely differently about one key factor… They way they think about the customers in relation to the success or failure of… Read More »
The use of social media (and an online strategy in general) is one of the key ways to cleverly increase your ability to interact with and retain customers. At Caffe Culture this year I will be doing a session on How to Create a Profitable Online Strategy . We’ve been working on a variety of… Read More »
Take a wee look at this video. In essence it’s a relatively basic band playing a bit of a tired old ZZ Top song. But the actions of one guy turns it into something that has now had 2.5 million views on Youtube! Sometimes that’s all it takes. A decent underlying business and a HUGE… Read More »
First of all congratulations to all of you who made the list. Clearly these things are important and sometimes a pat-on-the-back by the media is as important as a few extra pounds in the till. Much as Hugh and I often rant that “it’s all about the money” it is clearly equally all about a… Read More »
The following is a short video about a guy in the US who is giving away a free AK-47 with every “truck” he sells. The interesting thing is that he is clearly a intelligent guy and actually argues his point relatively well. For those of us in the UK (and clearly parts of the US… Read More »