Working with us

We currently undertake a variety of consulting projects, either individually or jointly, within a number of areas in the coffee shop industry.

These include everything from full turn-key coffee bar creation to assistance with training (coffee, customer service and management), marketing and operational systems development.  Hugh also provides advice on the specification of your coffee offer.

Our clients range from single site operators to chains with hundreds of outlets.  For client confidentiality we tend not to publish lists of who these people are.  

If you wish to work with us it’s essential that you are familiar with our books and general way of thinking.

Please send an email to john if you’d like to schedule a chat to see how we might be able to help you.  And don’t worry – this will NOT be a disguised, aggressive sales pitch!

One thought on “Working with us

  1. Lindsey K Treankler

    Hello! I recently purchased your Step-by-Step Guide to Setting Up and Managing Your Own Coffee Shop. I went to your website to find the owner’s operational rules you mention on page 14. I looked online and wasn’t able to find any mention of these rules. Do you have a copy or link that you can share with me? I’d love to see the rules you created for your business!

    Thank you.

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