Tag Archives: The Coffee Boys

Two types of coffee shop owner/manager… which are you?

Recently I’ve been working with a lot of very successful operators… Recently I’ve been talking to a lot of operators who are really struggling… Today I realised that, WITHOUT EXCEPTION, these two groups thought entirely differently about one key factor… They way they think about the customers in relation to the success or failure of… Read More »

Pubs closing and the opportunity that this presents for you…

Today’s Guardian has yet another story about the closure of pubs and clubs. http://www.guardian.co.uk/business/2010/jun/06/bars-pubs-bust We’ve talked about this many times and in many formats but it continues to be a great opportunity for coffee shops.  The reality is that the big three historical centres of a community are all disappearing: 1.  Churches – as a… Read More »